Terms of service

Terms of Service

Last Updated: February 12, 2026

These Terms of Service ("Terms") govern your use of https://hehif.com (the “Website”) and the purchase of products from Hehif. By accessing or using this Website, you agree to be bound by these Terms.

The Website is operated by:

Sophario Ltd
71–75 Shelton Street
Covent Garden, London
WC2H 9JQ
United Kingdom
Phone: +1 813-212-5775
Email: support@hehif.com

1) Eligibility

By using this Website, you confirm that you are at least 18 years old or accessing the Website under the supervision of a parent or legal guardian.

2) Products & Descriptions

We sell a variety of consumer products. We aim to ensure that all product descriptions, images, and pricing information are accurate.

However, we do not warrant that product descriptions, images, or other content are error-free, complete, or current. Slight variations in color, design, or packaging may occur.

3) Pricing & Payments

  • All prices are listed in USD unless otherwise stated.
  • We reserve the right to change prices at any time without notice.
  • Payment must be completed at checkout before an order is processed.
  • We reserve the right to cancel orders due to pricing or system errors.

4) Order Acceptance & Cancellation

After placing an order, you will receive an order confirmation email. This does not guarantee acceptance of your order.

We reserve the right to:

  • Refuse or cancel orders suspected of fraud
  • Limit quantities per customer
  • Cancel orders due to product unavailability

If an order is canceled after payment, a full refund will be issued.

5) Shipping & Delivery

Orders are processed within 1–3 business days unless otherwise stated.

Estimated delivery times are displayed on the Website or at checkout. Delivery times are estimates only and are not guaranteed.

We are not responsible for delays caused by shipping carriers, customs, weather conditions, or other factors beyond our control.

6) Returns & Refunds

Returns and refunds are governed by our Refund & Return Policy. Please review that policy before making a purchase.

7) Intellectual Property

All content on this Website, including text, graphics, logos, images, and design elements, is the property of Sophario Ltd and is protected by applicable copyright and intellectual property laws.

You may not reproduce, distribute, or use our content without prior written permission.

8) Prohibited Uses

You agree not to:

  • Use the Website for unlawful purposes
  • Attempt to gain unauthorized access to our systems
  • Interfere with Website functionality
  • Submit false or misleading information

9) Limitation of Liability

To the maximum extent permitted by law, Sophario Ltd shall not be liable for indirect, incidental, or consequential damages arising from the use of our Website or products.

Our total liability shall not exceed the amount paid for the product giving rise to the claim.

10) Indemnification

You agree to indemnify and hold harmless Sophario Ltd from any claims, damages, liabilities, or expenses arising from your misuse of the Website or violation of these Terms.

11) Governing Law

These Terms are governed by and construed in accordance with the laws of England and Wales, without regard to conflict of law principles.

12) Changes to Terms

We reserve the right to update or modify these Terms at any time. Changes will take effect immediately upon posting on this page.

Your continued use of the Website after changes are posted constitutes acceptance of those changes.

13) Contact Information

If you have any questions about these Terms, please contact:

Sophario Ltd
71–75 Shelton Street, Covent Garden
London, WC2H 9JQ, United Kingdom
Phone: +1 813-212-5775
Email: support@hehif.com