Privacy policy

Privacy Policy

Last Updated: February 12, 2026

This Privacy Policy describes how Hehif (“we”, “us”, “our”) collects, uses, and protects your information when you visit or make a purchase from https://hehif.com.

Hehif is operated by:

Sophario Ltd
71–75 Shelton Street
Covent Garden, London
WC2H 9JQ
United Kingdom
Phone: +1 813-212-5775
Email: support@hehif.com

1) Information We Collect

a) Information You Provide

When you place an order or contact us, we may collect:

  • Full name
  • Billing and shipping address
  • Email address
  • Phone number
  • Payment information (processed securely via third-party providers)

b) Automatically Collected Information

When you browse our website, we may automatically collect:

  • IP address
  • Browser type and device information
  • Pages visited and time spent on pages
  • Referring website or traffic source
  • Cookies and tracking technologies

2) How We Use Your Information

We use collected information to:

  • Process and fulfill orders
  • Provide customer support
  • Communicate order updates
  • Prevent fraud and unauthorized transactions
  • Improve website performance and user experience
  • Comply with legal obligations
  • Send marketing communications (only if you opt-in)

3) Payment Processing

We do not store full credit card details on our servers. Payments are processed securely by trusted third-party payment providers using industry-standard encryption and security protocols.

4) Sharing Your Information

We may share your information with:

  • Payment processors
  • Shipping carriers and logistics providers
  • Suppliers and fulfillment partners (for order processing)
  • Website hosting and analytics providers
  • Legal authorities when required by law

We do not sell your personal information to third parties.

5) Cookies & Tracking Technologies

Our website uses cookies and similar technologies to:

  • Enable core website functionality
  • Remember user preferences
  • Analyze traffic and improve performance
  • Support advertising and remarketing campaigns

You can control or disable cookies through your browser settings. Disabling cookies may affect certain website features.

6) Advertising & Analytics

We may use third-party tools such as Google Ads, Google Analytics, Meta (Facebook) Ads, or similar platforms to analyze traffic and display advertisements.

These services may use cookies or tracking technologies to collect information about your browsing behavior.

7) Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, misuse, or disclosure.

However, no method of transmission over the Internet is 100% secure, and we cannot guarantee absolute security.

8) Your Rights (U.S. Customers)

Depending on your state of residence, you may have rights to:

  • Request access to your personal data
  • Request correction of inaccurate data
  • Request deletion of your data
  • Opt-out of marketing communications

To exercise your rights, contact us at support@hehif.com.

9) Data Retention

We retain your personal information only as long as necessary to fulfill orders, comply with legal obligations, resolve disputes, and enforce agreements.

10) Children’s Privacy

Our website is not intended for individuals under the age of 13. We do not knowingly collect personal information from children.

11) Changes to This Policy

We may update this Privacy Policy from time to time. Updates will be posted on this page with a revised “Last Updated” date.

12) Contact Us

If you have questions about this Privacy Policy or your personal data, please contact:

Sophario Ltd
71–75 Shelton Street, Covent Garden
London, WC2H 9JQ, United Kingdom
Phone: +1 813-212-5775
Email: support@hehif.com